|
SERVICES
CLIENT
MANAGEMENT SOFTWARE (SHCMS)
Steps House, Inc. has spent the
last couple of years developing a custom Client Management Software Database
program designed to provide a more comprehensive assessment and client information/tracking tool to the counselors and staff. The SHCMS database is
available online, uses a secure server, DoD encryption technology with secure
passwords and can be accessed by approved person(s) who have interests in the
progress of specific Steps House residents. The person(s) who are approved must
have a signed release of confidentiality from the client and must contact the
Steps House administrative staff for more information and approvals. This
program is currently being used by Knox County Drug Court, East Tennessee Board
of Probation and Parole and several other entities in the East Tennessee Area as
a tool to enhance the relationship between Steps House and local service
providers.
RECOVERY SUPPORT SERVICES
Steps House offers a residential
recovery program for men with alcoholism and drug addiction issues. This program
is designed to break the cycle of homelessness in men 18 years of age or older
and provides a strict, disciplined environment that is a highly structured
course on recovery from addiction, life skills, discipline and responsibility.
Our goal is to carry the message to those suffering from addiction that they can
change their lives if they have the willingness to do what it takes to be clean,
sober and independent. Our programs are based on a 3 phase process that each
client must progress through in order to achieve financial independence,
sobriety, legal freedom, discipline and responsibility.
Phase 1: Intake Phase-Client must learn basic
responsibilities, 1st 2nd Steps of AA/NA, full time employment, sponsorship in
the AA/NA fellowship and basic stabilization emotionally, physically and
financially. 1 to 2 months
Phase 2: Client must continue basic
responsibilities, 3rd, 4th, 5th Steps of AA/NA, maintaining full time
employment, sponsorship in the AA/NA fellowship and Relapse Prevention Planning.
Client must exhibit willingness to accept higher levels of responsibility,
financial liability and accountability. 2 to 6 months
Phase 3: Client must continue advanced
responsibilities, Steps 6 through 12 of AA/NA, maintaining full time employment,
sponsorship in the AA/NA fellowship and mentoring to level 1 and 2 clients.
Client must exhibit sobriety and independence to accept highest levels of
responsibility, financial liability and accountability. Transition to
independent living. 6 month to 3+ years
Steps House also offers extended stay housing for those who wish to remain
with us after their commitment expires. Since 1991, hundreds of men have gone on
to lead sober, healthy, and productive lives as a result of this program.
Admission Criteria: Must be 18 or older, able to
work full-time and/or assume financial responsibility, free of alcohol and all
mood altering substances, cognitively functional in group type environment, must
possess high level of willingness, be in good physical health and mental health
and must be screened by staff in order to be placed on waiting list. Call
865.573.7152 for more details or for a screening appointment.
| VETERANS SERVICES
Our Homeless Program is licensed by the
as a supportive living facility and is based on a 3 phase process that each client must progress through in order to
achieve financial independence, sobriety, legal freedom, discipline and
responsibility.
· Phase 1: Intake Phase-Client must learn basic
responsibilities, full time employment, possible participation in the
AA/NA fellowship and basic stabilization emotionally, physically and
financially. 1 to 2 months
· Phase 2: Client must continue basic
responsibilities, maintaining full time employment, possible continued
participation in the AA/NA fellowship and Relapse Prevention Planning.
Client must exhibit willingness to accept higher levels of responsibility,
financial liability and accountability. 2 to 6 months
· Phase 3: Client must continue advanced
responsibilities, maintaining full time employment, possible continued
participation in the AA/NA fellowship and mentoring to level 1 and 2
clients. Client must exhibit sobriety and independence to accept highest
levels of responsibility, financial liability and accountability. Transition
to independent living. 6 month to 3+ years
Steps House also offers extended stay housing for those who wish to
remain with us after their commitment expires. Since 1991, hundreds of men
have gone on to lead sober, healthy, and productive lives as a result of
this program.
Admission Criteria: Must be 18 or older, able
to work full-time and/or assume financial responsibility, free of alcohol
and all mood altering substances, cognitively functional in group type
environment, must possess high level of willingness, be in good physical
health and mental health and must be screened by staff in order to be placed
on waiting list. Client must meet Veterans Administration criteria as well
as Steps House Veterans criteria to qualify for our Homeless Veterans
Program. Call 865.609.2829 for more details or for an appointment.
|
FACILITY RULES
Any client or visitor found under the influence of alcohol or any other non-prescribed mood-altering chemical will be asked to leave the facility immediately.Steps House, Inc. maintains a Zero-Tolerance facility.
Abstinence from all mood / mind-altering substances is required at all times. Probable cause and random breathalyzers and drug screens will be administered at staff discretion.
No possession of alcohol or drugs in any form or weapons of any kind will be allowed on the premises at any time.
No gambling or pornography of any kind will be allowed.
No smoking in bedrooms will be allowed at any time, smoking will only be allowed in designated areas. There will be fifty dollar fine for anyone caught. Ashtrays found in the bedrooms will be treated the same as smoking in the bedroom.
Appropriate dress must be worn at all times. No clothing advertising alcohol or drugs of any kind are allowed. No sagging, gang insignia or hats worn backwards.
No clients are allowed into staff offices at anytime without a staff member present.
No food will be allowed to be stored in bedrooms.
It is agreed that all residents will practice good hygiene habits. This includes personal living quarters. Clothes and linens must be kept clean and off the floor.
All visitors will check in with the staff office when they arrive to visit a client. It is further agreed that visitors will follow all rules of the facility. Visiting hours: Sat & Sun 2 - 4 pm.
All clients must attend all meetings and functions of the facility. Meditations, book studies, wrap-ups, house meetings, educationals. Sponsor days, house unity functions. Work or staff approval is the only legitimate reason for missing any function.
All clients must required to complete their assigned details as required by staff and to keep their individual living quarters in a tidy condition at all times.
Steps House reserves the right to administer random drug screens at any time. Residents will be required to pay 5.00 for on-site screens, 40.00 if sent to the lab. Steps House does not pay for client drug screenings.
Clients have the right to request a house meeting 24/7 at any time to discuss problems. All members of that house who are home at that time must attend.
Clients will be on level 1 restriction for a minimum of four weeks, which will begin when admitted. Any client on restriction must be accompanied by another client who is not on restriction before leaving the house unless approved by the staff on duty.
No tampering with smoke alarms, fire extinguishers, sprinkler systems or the general safety of clients and/or staff. Anyone caught breaking this rule will be immediately discharged.
Any form of discrimination, physical, verbal, emotional and/or sexual abuses by client to other clients or staff members will result in immediate discharge.
Clients with positive drug screens will be immediately discharged or transfer to another facility.
Clients with less than 90 days or Level 1 at the Steps House will have a curfew of 11:00 pm. Clients who have a minimum of 90 days or more and on level 2 or above will have a curfew of 12:00 am.
Resident must have 60 days of continuous residency before they are eligible for an overnight pass. This pass must be approved by house vote during house meeting prior to date requested. Staff has final approval . This pass is for 24 hours only. A pass request form must be filled out prior to house meeting.
Residents must have 90 days of continuous residency before they are eligible for a weekend pass. The same procedure applies as for a sixty-day pass. This pass is for 48 hrs only. All exceptions to this procedure are subject to staff approval.
Residents will keep all TV’s and radio’s at a low level at all times and turned off at curfew.
Residents will be required to begin a weekly partial co-pay during their stay at a time to be decided by staff team. This must be paid every Friday at the Blue House office. Residents may be required to begin a full weekly co-pay at a time to be decided by staff team. This must be paid weekly on Fridays. All clients must check in with the Blue House every Friday whether paying rent or not.
Stealing from another resident, staff or the Steps House, Inc. facility will result in immediate and permanent discharge from the facility and criminal charges could result.
Residents who relapse must not coerce, pressure or otherwise make any attempt to take another resident with them. Violation of this policy will result in a permanent discharge from the Steps House, Inc. facility.
Vandalism will not be tolerated. Violation may result in discharge from the Steps House, Inc. facility until all restitution is made. Criminal charges could also result.
Clients have the right to appeal any decision or direction given by staff member in the appropriate manner set down by the facilities grievance procedures.
Residents on Level 1 will not be permitted to have cellphones, pager, computers, laptops, stereos, televisions in their possession or at the Steps House, facility. Residents will not be allowed to have interactions with females, date or otherwise begin relations with femailes for a period of one year. Exceptions for married couples, engaged couples or other specific relationships will be made by staff members only. Clients come to the Steps House because "our lives have become unmanageable," to begin to look at ourselves and our flaws, to look inward to find the answers and explore our relationship with ourselves. It is for these reasons that no Steps House client is allowed to date, romance, become "just good friends with", or otherwise form romantic relationships until obtaining phase 3 status.
Note: Clients found in violation of facility rules are subject to disciplinary actions: Minor offences result in a written paper regarding problem resolution. Further offences will result in a peer evaluation with written contract of problem resolution. More serious violations will result in client being brought to treatment team for problem resolution not excluding discharge.
|